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F.A.Q.

Customer Questions

How do I put my mod together?

We have several great guides to help you in building your box mod. For those of you who are planning on or indeed have purchased one of our Box Mod Kits you will find instructions bundled within the package.

Alternatively you may view our online guide here

What if an item is dead on arrival?

We check all of our parts before shipping, however on the very rare occasion you do receive an item DOA, please contact us and we will do our best to help you out.

Do you sell pre-made mods?

In short no. We believe that the best kind of mods are the ones you build. They’re more personal and if you know what you’re doing far more reliable.

Why don't you sell Variable Chipsets.

We are currently new to the market and thus limited in terms of funding. We hope to soon expand and provide a variety of chipsets to allow customers to build Variable mod. This will include genuine and cloned chips.

Why is stock so limited?

Due to being such a new company are stock is still relatively low, however this will increase over time and soon we will have a constant flow of stock.

Seller F.A.Q.

Shipping Options

We currently offer only a few shipping options (to be expanded in the future).

RM First Class Recorded – Tracking number included

RM First Class

RM Second Class

Shipping is based on weight and all items will be dispatched within a maximum of 2 working days (Usually next working)

 

My item hasn't arrived

If an item is yet to arrive please contact us.

For peace of mind we recommend using a recorded delivery service.

Cancel an order

If your item/s have not been shipped we offer a no fuse cancellation policy.

If the item/s have already shipped, please do not open the package, simply send it back and if the items are returned in the state they were sent we will issue a refund.

Technical Problems

I can't login to my account

If you cannot access your account please try resetting your password or if that fails contact us and we will try to resolve the issue.

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